How your verdict works — please read
Why are we telling you this? Because drivers get surprised by it every day. On other apps, the number quietly changes after the trip and nobody explains why — and drivers end up feeling conned by the tool that was supposed to protect them. We'd rather put it in front of you now, before your first verdict.
Here's the deal. Is It Worth It? does its math on the offer exactly as it appears on your screen, at the moment you have to decide. If the numbers on the screen are the numbers, our math will be right — and if it's ever wrong, that's on us. Panic-capture it and send it in, and we'll repair the math for future rides. One thing we can't do is make up the difference on the ride where it happened — that pay comes from the platform, not from us. What we can do is make sure the math is never wrong that way again.
But the trip itself can change after you accept, in ways every driver knows:
The rider adds a stop, or changes the drop-off after you're already rolling.
A road is blocked and you have to detour around it — extra miles, extra minutes.
The pickup pin is in the wrong place and you drive to find them.
Traffic crawls, or the rider keeps you waiting.
Uber or Lyft changes the fare after the trip — a rider complains, they review it, sometimes days later.
On delivery, a customer lowers the tip after you've already dropped off.
When any of that happens, your final pay can come out different from the offer you accepted. That's the trip changing — not our math changing. It's outside our control, and no app can honestly promise what a platform pays after the ride.
Our promise is narrower, and we keep it: the math on what's in front of you, done right, in the seconds you have to decide.
I read this, and I understand: my verdict is figured from the offer on my screen at the moment I decide, and my final pay can differ if the trip changes. *